A portion of Apple store employees in the United States are scheduling their training on the Vision Pro. The manufacturer will give a two-day course starting in January for Apple Store workers to prepare for the arrival of the VR headset. Previously scheduled for January, the Vision Pro is now expected to launch in March.
The scheduling information was released by Bloomberg journalist Mark Gurman. Apple’s leading expert, Gurman said in his newsletter that the company will begin training in mid-January. Employees invited to these Vision Pro seminars will be responsible for passing on the lessons learned at the Apple Stores where they work.
Training is related to Vision Pro tuning
The main reason for Apple to call for training for employees is the adjustment of the Vision Pro. The VR headset was developed with high customization in mind for the user. Thus, a poorly made adjustment (which also takes into account the lenses with corrections and the head support) can completely detract from the user experience.
In addition to learning all about the fit of the Vision Pro (which seems to be the main focus of the training), employees will be trained on how to approach and deliver the headset’s sales pitch. There is a restricted number of summoned to prevent leakage of information about the device.
At the end of the seminar, which will bring Apple Store employees from different corners of the United States to the company’s headquarters in Cupertino, the participants return to their respective stores and pass on the training to their colleagues.
In his newsletter, Gurman points out that Apple’s plan appears to instruct consumers to pick up the Vision Pro in-store, even if the purchase was online. This “forced” withdrawal of the product may be a strategy by Apple to deliver some unique experience for the customer when receiving the headset box. That is, the consumer will have to go at least twice to the Apple Store, since when ordering the Vision Pro it is necessary to go to the store to make the adjustments and consult with an ophthalmologist.